How does the process work?
In order to start the process we recommend getting in touch over
WhatsApp
and sharing a brief/list of what you’re looking for. Please help us with any relevant information like dates of the event, designs required etc. Someone from our team will share a pricing chart of all the services we provide and some basic T&C’s too.
Post that a call can be scheduled to discuss designs and aesthetics any clear up any doubts you may have. We then like to exchange some references in order to ensure that the vision aligns with what you are looking for. Post that the design process begins!
Do you provide printing services?
Yes, we do. We print everything - invitations, stationery, bags, boxes, ribbons etc.
The cost of printing services varies based on several factors:
• Type of Printing: Offset, digital, or screen printing methods.
• Size and Dimensions: Customized sizes to meet your specific needs.
• Material Quality: Choice of paper, cardstock, or other substrates.
• Quantity: Bulk orders may benefit from discounted rates.
To provide an accurate printing quote, we require detailed information regarding the above aspects. Our team is dedicated to assisting you in selecting the best options to suit your requirements and budget.
What are the payment terms?
At Two the T we operate on an advance payment system to ensure a smooth project workflow.
• Advance Payment: A 50% non-refundable deposit is required before project initiation.
• Final Payment: The remaining balance is due prior to the delivery of the final design.
Please note, all payments are non-refundable once the project commences. This policy accounts for the time and resources dedicated to creating your designs. Even if the designs are not utilized, full payment is still required.
For any edits or additional design requests, the balance payment must be settled accordingly.
Our commitment is to deliver high-quality, customized designs that meet your expectations.
Do you share open or editable files?
We prioritize the protection of our intellectual property and the integrity of our designs.
• Open Files: These are editable base design files containing all elements and text. To safeguard our creative work, we do not share open files for purposes such as printing, resizing, or reuse.
• Printing and High-Resolution Images: We are pleased to offer professional printing services for your convenience. Alternatively, we can provide high-resolution JPEG files suitable for both print and digital viewing.
• Backgrounds and Design Files: Please note that we do not share plain backgrounds or raw design files to maintain the uniqueness and quality of our work.
• Logo Files: Understanding the importance of consistent branding across your wedding materials, we will provide open files for your logo. This ensures you can seamlessly incorporate your logo into all wedding collaterals.
What timelines do you operate on?
We are committed to delivering exceptional design services while effectively managing multiple client projects.
• Business Hours: We are available Monday through Friday from 11:00 AM to 6:00 PM, and part-time on Saturdays.
• Project Timelines: We strive to adhere to the timelines provided; however, these may be subject to change due to factors such as the number of edits required and the response and feedback time from clients. During the wedding season, typically from September to February, timelines may be extended due to increased demand.
We value open communication and will always endeavour to accommodate urgent requests when possible. Your understanding and prompt feedback are essential in helping us deliver quality designs within the agreed timeframe.
How many changes do you make to designs?
We are committed to delivering designs that meet your expectations. We understand that revisions may be necessary to achieve the perfect result.
• Complimentary Revisions: We offer complimentary revisions for changes that align with the original project brief. This ensures that the design accurately reflects your initial vision.
• Post-Finalization Edits: Once the design is finalized and payments are completed, any new edits or additional changes will incur additional charges. This policy accounts for the extra time and resources required to implement modifications beyond the agreed-upon scope.
By clearly outlining our revision policy, we aim to maintain transparency and ensure a smooth collaboration, delivering high-quality designs that fulfill your requirements.
What kind of animation and illustrations do you provide?
We strive to create unique and personalized wedding invitations that reflect your vision. Our standard pricing includes the use of high-quality stock images to craft beautiful designs. However, custom illustrations, caricatures, and animations are not included unless explicitly stated.
• Custom Illustrations and Caricatures: If you desire bespoke illustrations of couples, venues, or other elements, we offer custom illustration services. These personalized designs are created to your specifications and are priced separately. Please contact us to discuss your ideas, and we will provide a detailed quote based on your requirements.
• Animation Services: To bring your invitations to life, we collaborate with experienced external animators. Animation services are available for finalized designs only, ensuring that all text and visual elements are approved before animation begins. The cost of animation varies depending on complexity and is calculated separately. Typically, animating a single-page invitation takes approximately 2 to 3 days. Please note that once the animation process has started, further changes cannot be accommodated without additional charges.
For any custom illustration or animation requests, we encourage you to reach out to us early in the design process. This allows us to seamlessly integrate these elements into your invitations and provide you with an accurate cost estimate. Our goal is to deliver exceptional, tailor-made invitations that capture the essence of your special day.
Do you work with international clients?
Yes, we collaborate with clients worldwide to bring their unique visions to life. Our team is experienced in managing projects across different time zones and cultural contexts.
Our studio is based in Lower Parel, Mumbai, India. We operate by appointment only to provide personalized attention to each client.
How can I schedule a meeting?
To schedule an appointment, please contact us via email or phone. We also offer consultations through phone or video calls to accommodate clients who prefer remote meetings.
Do you ship internationally?
Yes, we ship orders within India and internationally. For international shipments, we can coordinate with your preferred courier service to ensure safe and timely delivery.